Privacy Policy

1. Information We Collect

When you interact with our website or contact us, we may collect the following personal information:

• Name and contact details (email address, phone number)
• Business name and role
• Message content submitted via our contact or inquiry form
• Technical data such as IP address, browser type, and pages visited (via analytics tools)

We do not collect sensitive personal data (e.g., financial information, government IDs) through this website.

2. How We Use Your Information

We use the information you provide solely to:

• Respond to your inquiry or consultation request
• Communicate about potential or ongoing engagements
• Send relevant updates if you have opted in (you can opt out at any time)
• Improve our website and services based on aggregate usage data

We will never use your information for unsolicited marketing or share it with third parties for their marketing purposes.

3. Data Sharing

DKMV TechX Consulting LLP does not sell, rent, or trade your personal data. We may share information only in the following limited circumstances:

• With trusted service providers (e.g., email platforms, CRM tools) who assist us in operating our business, under strict confidentiality obligations
• When required by law or a valid legal process (e.g., court order)
• With your explicit prior consent

4. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by applicable law.

• Inquiry data from non-clients: up to 12 months from last contact
• Client engagement data: retained for the duration of the engagement and up to 7 years thereafter, as required by Indian accounting and legal standards

You may request deletion of your data at any time (see Section 6).

5. Cookies & Analytics

Our website may use cookies and similar tracking technologies to understand how visitors use the site. This may include:

• Essential cookies required for the site to function correctly
• Analytics cookies (e.g., Google Analytics) to measure traffic and usage patterns — these are anonymised and do not identify you personally

You can disable cookies through your browser settings. Note that disabling cookies may affect certain website functionality.

6. Your Rights

Under the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (India), you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (right to erasure)
• Withdraw consent for data processing at any time
• Raise a grievance with us or with the Data Protection Board of India

To exercise any of these rights, contact us at info@dkmvtechx.com. We will respond within 30 days.

7. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

In the event of a data breach that is likely to affect your rights or interests, we will notify you as required by applicable law.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external sites you visit.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page indicates when the policy was last revised.

Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

10. Contact & Grievance Officer

For any privacy-related questions, requests, or concerns, please contact us:

• Email: info@dkmvtechx.com
• Phone: +91 83290 32874
• Company: DKMV TechX Consulting LLP, India

We are committed to resolving any privacy concerns promptly and transparently.